MJ’s Elegant Style Salon LuxeSilk™ InfraRadiance Hair Straightener – Pro-Grade Ionic Smoothness

1. Introduction

Welcome to MJ’s Elegant Style Salon’s shipping policy. We are committed to providing fast, reliable, and hassle-free shipping on all orders within the United States. This policy outlines our shipping procedures, ensuring that you know what to expect when ordering from us.

2. Order Processing

2.1 Processing Timeline

✔ Orders are processed within 1-2 business days
✔ Business days: Monday – Friday (excluding federal holidays)
✔ Orders placed after 2:00 PM EST begin processing the next business day

2.2 Order Confirmation

✔ You will receive an order confirmation email immediately after purchase
✔ A shipping confirmation email with tracking details will be sent once your order ships

3. Shipping Methods & Timeframes

3.1 Standard Shipping (FREE)

✔ Transit time: 3-5 business days
✔ Available to: All 50 U.S. states
✔ No minimum order requirement
✔ Shipping carriers: USPS, UPS, FedEx

3.2 Estimated Delivery Time

📦 Processing Time: 1-2 business days
🚚 Transit Time: 3-5 business days
📅 Total Estimated Delivery: 4-7 business days from order date

4. Shipping Carriers

We partner with trusted carriers to ensure safe and reliable delivery:

✔ USPS
✔ UPS
✔ FedEx

The shipping carrier is selected based on:
📍 Delivery address
📦 Package size and weight
🚛 Carrier availability in your region

4.1 Shipping Origin

All orders are processed and shipped from our warehouse at:
📍 2208 S Fielder Rd #112, Arlington, TX 76013, United States

5. Order Tracking

5.1 Tracking Information

Once your order ships, you’ll receive an email containing:
✔ Tracking number
✔ Tracking link for real-time updates
✔ Estimated delivery date

5.2 How to Track Your Order

🖱 Click the tracking link in your shipping confirmation email
🌐 Visit our Order Tracking page on our website and enter your order number

5.3 Shipping Updates

📩 Real-time tracking updates via email

6. Delivery Issues & Delays

6.1 Weather & Holiday Delays

❄ Severe weather conditions may cause delays
🎄 Delays may occur during peak holiday seasons
📢 We will notify you via email if delays are expected

6.2 Address Issues

✔ Ensure your shipping address is accurate before placing an order
✔ Incorrect addresses may cause delays or returns
✔ Address changes after order placement are not guaranteed

7. Lost, Stolen, or Damaged Items

7.1 Lost Packages

📍 If tracking shows delivered but you haven’t received your package:
✔ Check the delivery location listed in tracking
✔ Contact us within 48 hours of the delivery date
✔ We will initiate a carrier trace and assist with a resolution

7.2 Damaged Items

📸 If your item arrives damaged:
✔ Take photos of the damaged product and packaging
✔ Report the issue within 24 hours of delivery
✔ We will arrange a return and replacement

8. Order Changes & Cancellations

8.1 Modifying Orders

✔ Requests for modifications must be made within 2 hours of order placement
✔ Contact us immediately at support@mjselegantstylesalon.com
✔ Changes cannot be guaranteed once order processing begins

8.2 Cancellations

✔ Cancellation requests must be made within 2 hours of order placement
✔ Orders that have begun processing cannot be canceled

9. Shipping Restrictions

🚫 We currently ship only within the United States
🚫 No PO Box deliveries
⏳ Some locations may require additional shipping time
⚠ Some items may have special shipping requirements based on local regulations

10. Customer Support

For any shipping-related questions or concerns, contact us:

📞 Phone: +1 817-422-9444
📧 Email: support@mjselegantstylesalon.com
🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

📍 Business Address
🏢 MJ’s Elegant Style Salon
📌 2208 S Fielder Rd #112, Arlington, TX 76013, United States

11. Related Policies

For more information, please check:

Return & Refund Policy
Payment Methods
Privacy Policy
Terms of Services

At MJ’s Elegant Style Salon, we prioritize customer satisfaction and aim to provide a smooth and risk-free shopping experience. This policy is part of our Terms of Services, and by shopping with us, you agree to abide by it.

Return Eligibility

✔ 30-day return window from the date of delivery
✔ Items must be unused, undamaged, and in original packaging

Restocking Fee

💲 No restocking fee applies

Return Process

1️⃣ Contact us at support@mjselegantstylesalon.com to request a return authorization.
2️⃣ Securely package the item and include the RA number inside the package.
3️⃣ Customer pays return shipping (unless the item is defective or incorrect).
4️⃣ Send the package to our return address (provided via email).

Refunds

✔ Refunds are processed within 3-7 days after we receive and inspect the item.
✔ The refund is issued to the original payment method.
✔ It may take up to 30 days for banks to process the refund.

Exchanges

✔ No restocking fee for exchanges
✔ Customer pays return shipping
✔ MJ’s Elegant Style Salon covers the shipping cost for the replacement item

Damaged or Incorrect Items

🚨 Report any damaged or incorrect items within 24 hours of delivery.
✔ No restocking fee applies
✔ MJ’s Elegant Style Salon provides a prepaid return label for damaged or incorrect items

Contact Us

📞 Phone: +1 817-422-9444
📧 Email: support@mjselegantstylesalon.com
🕒 Hours: Monday-Friday, 9:00 AM – 5:00 PM EST

Business Address

🏢 Business Name: MJ’s Elegant Style Salon
📍 Address: 2208 S Fielder Rd #112, Arlington, TX, 76013, United States